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What our customers say
Sonya Woodburn Wilson
2 days ago
JRod was amazing, took care of all of our needs when ordered our new SUV. We will be coming back to him again soon when we’re in the market for another truck.
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Gary Galmin
March 27
McDaniel at the Bayside Chevrolet was great to deal with. He really removed the stress from the new car buying experience. He was like dealing with a co-worker or even dare to say a friend during my experience.
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Danny
March 3
lite on stock, great sale person-friendly & help full.....the plusthe neg.... not a big fan on price markups on cars for nothing but shortage on there end. The warranty is a little slacking for what others offer around the area.
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Dawn H
CHESAPEAKE BEACH, MD | 2011 Chevrolet CamaroJune 2, 2023A greater effort needs to be made to get customers in and out in a timely manner. A 10:00 appointment for regular maintenance should not take more than 2 hours.Response from Bayside Chevrolet
June 2, 2023Thank you for your honest feedback. This helps us identify areas where we can improve to better serve our customers. We appreciate you taking the time to speak with our Service Manager. Please feel free to reach back out to us if you have any additional comments or concerns. Thank you!William H
OWINGS, MD | 2017 Chevrolet 1500 SilveradoMay 31, 2023Sucked not happy at allResponse from Bayside Chevrolet
June 2, 2023Thank you for providing your feedback. We apologize that your experience was less than exceptional. Please feel free to give our Service Manager a call back when you get a chance so we can learn more about your service visit. We can be reached at 410-535-1500. Thank you!Timothy P
DOWELL, MD | 2023 Chevrolet TraverseMay 31, 2023The sales force was pleasant to work with. They were courteous and helpful in our journey to purchase a new vehicle.Response from Bayside Chevrolet
June 5, 2023Thank you for your kind words, Timothy! We truly take customer service seriously and we are happy to know that our team took care of you!Michael R
HUGHESVILLE, MD | 2023 Chevrolet 1500 SilveradoMay 29, 2023The sale was straight forward. The sales team was professional and patient.Response from Bayside Chevrolet
June 5, 2023Thank you so much, Michael! We appreciate you taking the time to fill out this survey! We hope to see you again in the future!Mark M
LUSBY, MD | 2019 Chevrolet ExpressMay 25, 2023Kate was fantasticResponse from Bayside Chevrolet
June 5, 2023Thank you for your kind words, Mark! We think Kate is great! We hope to see you again in the future!Anthony W
BRANDYWINE, MD | 2012 Chevrolet SilveradoMay 25, 2023Predatory service departmentResponse from Bayside Chevrolet
May 26, 2023Thank you for your feedback. We appreciate you taking the time to speak with our Service Manager. Please feel free to reach back out to us if you have any additional comments or questions. Thank you!Kenneth C
HUGHESVILLE, MD | 2015 Chevrolet EquinoxMay 24, 2023Kate was my service representative, I thought she was very knowledgeable, very friendly, and very honest. She went out of her way to help me out with my car problem.Julie C
SAINT LEONARD, MD | 2014 Chevrolet Captiva SportMay 22, 2023In October, I paid several thousands to have my timing chain repaired at Bayside. Within DAYS of leaving the service bay, my check engine light came on. When brought in to see about the check engine light, I was told that my timing chain was bad and that neither Bayside nor GM would make it right. I’ve made sure my hundreds of friends in social media know.Response from Bayside Chevrolet
May 26, 2023Thank you for your feedback. Unfortunately, due to a lack of maintenance records, we were not able to get authorization from the manufacturer to repair the vehicle under warranty. Please feel free to reach out to our Service Manager if you have any other additional questions or concerns. Thank you.Jacob J
OWINGS, MD | 2024 Chevrolet 2500HD SilveradoMay 21, 2023Shane went above and beyond for us! Couldn’t be more happy with the experience.Response from Bayside Chevrolet
June 5, 2023You are awesome, Jacob! Thank you for sharing your experience with us! We are thankful for your support. We hope to see you again in the future!Brandon J
AVENUE, MD | 2023 Chevrolet 1500 SilveradoMay 19, 2023Overall a good experience, very knowledgeable salesperson. Only negative was the wait time for finance person.